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Aerotek: Customer service representative


This is a À-Plein-Temps position in Laval, QC posted mai 30, 2020.

*** Notre client est à la recherche de représentants du service client dynamiques et motivés pour se joindre à l’équipe à long terme *** Responsabilités:Soutenir tous les employés internes des magasins.Ouverture des tickets à chaque appel et remontée des tickets aux techniciens.Les appels sont mélangés entre le français et l’anglais 80% du rôle consiste à répondre aux appels entrants des employés du magasin et des employés de l’entrepôt.Il est possible de gagner une commissionHoraire: du lundi au vendredi; Heures d’ouverture standardEnvironnement de bureau: Le siège social est magnifique, très récent et moderne avec beaucoup de fenêtres.

Il y a de l’art dans l’entrée et dans le couloir.

Le centre d’appels lui-même est très ouvert, propre, lumineux et chacun a son propre espace avec 2 ordinateurs ***Our client is looking for dynamic and motivated Customer Service Representatives to join the team in a long-term fashion***Responsibilities:Supporting all internal employees from stores.Opening tickets on each call and escalating tickets to technicians.Calls are mixed between French and English80% of the role is answering in-bound calls from store employees and warehouse workers.There is the potential to earn commissionSchedule: Monday to Friday; Standard Business HoursOffice Environment: The head office is beautiful, very new modern with lots of windows.

There is art in the entrance and hall way.

The call center itself is very open, clean, bright and everyone has their own space with 2 computers.

About Aerotek:We know that a company’s success starts with its employees.

We also know that an individual’s success starts with the right career opportunity.

As a Best of Staffing ® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.

Since 1983, Aerotek has grown to become a leader in recruiting and staffing services.

With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year.

Aerotek is an Allegis Group company, the global leader in talent solutions.

Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.

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